Systems & Identity
Windows, macOS, Microsoft 365, Entra ID, account provisioning, MFA, SharePoint, Teams, OneDrive, Windows Server labs.
// SYSTEM PROFILE PERTH, AUSTRALIA
IT SUPPORT · NETWORK ENGINEERING · CYBERSECURITY
Building secure
systems.
Solving real
problems.
IT professional with practical support experience and a foundation in network engineering, systems administration and cybersecurity. I document what I build, how it works, and what I learn along the way.
INFRASTRUCTURE / OVERVIEW● LAB ENVIRONMENT
SCHEMATIC / NOT A LIVE NETWORKv1.0
01 / INTRODUCTION
About me.
Technology is most useful when it makes someone's work easier, safer or more reliable.
Support experience. Engineering mindset.
I hold a Bachelor of Information Technology (Cyber and Network Security) from TAFE NSW. My background combines real-world IT support with hands-on academic and personal labs in networking, virtualisation and security.
As a remote IT support contact for a private law practice, I helped users with Microsoft 365, identity and access, endpoint issues, networking and day-to-day troubleshooting. I particularly enjoy breaking down complex problems and helping people feel confident using technology.
I'm developing deeper capabilities in network engineering, infrastructure and cybersecurity through practical projects and continued learning.
LOCATIONPerth, Western Australia
EDUCATIONBachelor of IT — Cyber & Network Security
FOCUSIT Operations / Networking / Security
APPROACHBuild → Test → Troubleshoot → Document
02 / CAPABILITIES
Technical toolkit.
Tools and concepts used in professional support, academic work or independent labs. Familiarity varies by technology.
Networking
TCP/IP, DNS, DHCP, VLANs, NAT, routing, switching, VPN, ACLs, wireless diagnostics and packet analysis.
Cybersecurity
Penetration-testing exercises, vulnerability assessment, traffic analysis, security reporting and introductory SOC investigation.
Infrastructure & Cloud
Virtual machine deployment, Proxmox, VMware Fusion, Hyper-V exposure, Azure fundamentals and infrastructure troubleshooting.
03 / EXPERIENCE
Real-world work.
Professional responsibilities are kept separate from educational and independent lab experience.
PROFESSIONAL EXPERIENCE
Remote IT Support
Private Law Practice · Serbia
May 2023 – Jan 2026Primary IT support contact assisting with end-user devices, productivity tools, user access and network-related issues in a professional services environment.
- Supported Outlook, Teams, SharePoint, OneDrive and Microsoft 365 account/licensing workflows.
- Assisted with account creation, password resets, MFA and access permissions.
- Troubleshot Windows and macOS devices, printers, Wi-Fi, VPN and IP/DNS connectivity.
- Helped with device configuration, onboarding, maintenance and user-facing documentation.
This section describes practical support responsibilities, not a dedicated network engineering or SOC position.
04 / PROJECT ARCHIVE
Selected projects.
Explore what was completed, what was practised, and what is still being developed.
Project summaries are based on previously discussed work. Screenshots, configuration evidence and complete reports will be added after review. Planned work is never presented as completed.
05 / INTERACTIVE
Explore the terminal.
A safe, simulated command-line interface for exploring this portfolio. It does not execute shell commands.
portfolio@visitor:~SIMULATED SESSION
Welcome to the portfolio terminal.
Type help to see available commands.
06 / NEXT STEP
Let's build something reliable.
Interested in my experience or want to discuss an IT opportunity? Contact details and an approved résumé can be added here before publishing.